complaint letters against Mr. Gs

All of the following comments were sent to mad_at_g@yahoo.com click here to send in your comments.

I sent my 66 Charger guage bezel to Mr. G's. Also the glove box bezel. The glove box bezel looks ok, not super show, but ok. The guage cluster however is another story. In a nutshell, very sloppy. Scratches on the chrome, not just sand marks, but others. Chrome areas on the gauge pods that are not even chrome but showing the black underneath. The detailing work is absolutely not acceptable in my book. I am not creating a concours car, but the effort put into this piece was way below par. I am going to use it for now, but am going to get it re-done in the future because I know how crappy the work is. This company has to have the absolute worst customer service I have dealt with in a long time in the auto restoration business! I will pay a premium price for premium work, but what I received was sh#$#$# work for a premium price! I honestly can not recommend this company to any of my friends or others, I would feel guilty from the get go!

Signed.......empty wallet!

I am in the process of a frame off restoration of my 72 Ford truck and was looking for a plastic plater....I typed in "plastic chrome plating" in my web ferret, ( a search engine tool) when I found your web page. I am very pleased to see someone has taken a stand against people that screws hard working people !! My hat is off to you for your effort!!

Hi,
My name is James Raeuchle. I called mr.g's and was told a good story.
Of corse after the dash for my 67 Barracuda in great shape just needed to
be rechromed. I shiped it to him taking GREAT care in packing. He E-mailed
and said it was broke. ( More Money ) He send me a long love letter of how U.P.S. was and i may not get the part back if a claim was filed. The job was good but the kindness ended when he got the dash parts.

James
Raeuchle

Hi my name is Chuck Vanderbyl and I am the owner of C.V. Vacuum Platers located in Mission, British Columbia, Canada. We have had numerous customers send us their part to be redone that had previously been to Mr. G's so we know all to well their quality of work. We have a very good reputation for guaranteeing our process and the quality of the work and would appreciate it very much if you would add our site to your list of plastic restoration plating. Please check out our web site which is listed below. Thanks.

www.cvvacuumplaters.com

Yes, we have run into the same problem back in the 80's with Mr. G's. We guarantee our work and it is much better in quality to the point that you can take windex and wipe clean and have no effect on the chrome...reason is that we use a different process that is much better in quality / longevity and look. Check us out at:

Hello there. I’m in the market for some plastic re-chroming and just came across your website.

I had almost the identical experience you did with ol’ Mr G. The Mopar armrest bases that I had hunted so hard for and that I had so carefully removed and sent to Mr G’s came back with the same kind of sandpaper scratches you got. I, too, called him up. He told me, “What do you expect from a bunch of Mexicans?” Shocked, I asked what he meant. He answered, “You know, I got a team of Mexicans in here doing the sanding.” I said I was not happy with the quality, and he told me EXACTLY the same thing he told you; to wit, send the parts back and he’d do them again, but I’d have to pay for the second round just like the first. Needless to say, I did not send the parts. Not only does the guy produce lousy quality, he is a bigot, to boot!

Since you and I are not the only ones screwed by this guy, I suggest contacting Hemmings. They will pull the advertising of vendors who do not treat customers right. Trouble with Mr G’s, though, is he has ads all throughout every Hemmings issue, mostly for his line of fasteners. You are welcome to quote from my previous paragraph if you want to add it to the others on your site.

10 years ago I used a place in California called Quick Silver. They did a very high quality job. They stressed very highly NOT to sand or do any prep work on the plastic. They said that any sanding scratches would show. They used a chemical to strip the plastic before rechroming. They told me six weeks and it was. I was very pleased with the show quality finish. Not cheap, but very very good. Consider me a long ago satisfied customer.You may want to check them out. I don't have a phone number, etc. All I remember is that they were in California.

I saw your web site about Mr. G's. AFTER I sent my dash piece down to have it replated in January of this year. I've been attempting to communicate with this "gentleman" for the last 6 weeks or so and all I seem to get out of him is all his problems. At one point I told him of your comments on the internet and he proceeded to let me know how wrong you were. I believe you should add to your page a place where people can sound off about their problems with this guy!! Not only about his lack of business savvy, but his all around attitude!! WHAT A JERK!!! Thanks, too bad I saw you site too late!!

A friend of mine sent me the URL to your Mr G site. Sorry to hear that... but you did a hell of a job on the your website. Anyway, I am looking for a place that can strip the chrome finish and apply new to a couple of plastic vents that are very rare so I am very concerned with quality.
-Ed Thanks, If they are rare I would avoid MrG's

Thanks for taking the time to post a warning on Mr. G's. While I have not used them, I was searching for someone who would re-chrome some plastic toy parts for me. You have saved me alot of suffering and head aches. Thankyou, Thankyou, hopefully your message will be read and headed by many people like me. Thank goodness for the internet. My best, Mike C.

Hi. I'm glad to see your web site,and you did a great job! I had one dealing with Mr G's back in the 80's. The job was disappointing. The chromework pealed off very easily after it was done. I'm restoring some Mustangs now and looking for a good plastic plater. I entered "Mr G's" on Google,because it was the only service of which I was aware. I'm going to try one of the other sites you recommended. Thanks!! Kevin Kennedy. Birmingham,AL.

Hi,

Thanks for your website. It’s very informative. During my search for a vendor, I’ve run across this one who appears to be reputable. They are willing to talk with you, seem to know their stuff, and I was relieved to find a US based vendor other than Mr. Gs.

Dash Bezel Restoration - www.newdash.com

Also, both American Plastic Chrome and Crown City Plating are out of business.

Hi all...sorry to read some of these stories about rechroming...i have been a kitset modeler for many many years...maybe too many...

Anyways...i found the best way to remove chrome from plastic parts is not to try and sand it off, but place that part in a bucket of water and caustic soda mix.

It will strip it clean and not hurt the plastic...then rinse it of in a bucket of clean water.....but please wear rubber gloves and do this outside or in a well ventilated room...........( i learnt the hard way!)